Guys...I think some are missing the purpose of this post..Im not bashing McIntosh,Ive already done that.Ive talked to McIntosh directly and know their warranty policies.They dont cover anything bought over the phone or internet even if its from an authroized dealer,period..They also DONT have a transferrable warranty so if bought used you have no warranty through McIntosh..Thats all behind me,nothing I can do about it...Im looking for opinions about the overall market and the warranty of gear (or lack of)...lets talk about companies that have great warranties & companies that dont..Tvad wrote that we can debate about it but nothing will change..I think if we as buyers know what companies will or wont do, we CAN make a difference... with our wallets!..We stop buying their gear and things will change..They either make warranties better or go out of business..
Warranty...good,bad and the ugly
A few months ago I bought a Mac 402 new and had it shipped,Mac voided the warranty because of their policy on buying over the phone and having it shipped,I posted that info several months ago with lots of comments.I now see that there are several having issues with Wilson finishes and warranty stipulations..I had a Pass amp which was bought used over this site about 2 years ago,it developed an issue and even though I wasnt the original owner they still covered the warranty and even paid shipping on the repair(amp had about 6 months left on the original 3 year warranty)..Why dont all companies operate this way and just simply cover their gear from the time it was intially purchased reguardless of how many owners it has had,where it was purchased,who set it up etc etc..Seems rather silly and bad business...any ideas????
- ...
- 41 posts total
- 41 posts total

