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Warranty...good,bad and the ugly

A few months ago I bought a Mac 402 new and had it shipped,Mac voided the warranty because of their policy on buying over the phone and having it shipped,I posted that info several months ago with lots of comments.I now see that there are several having issues with Wilson finishes and warranty stipulations..I had a Pass amp which was bought used over this site about 2 years ago,it developed an issue and even though I wasnt the original owner they still covered the warranty and even paid shipping on the repair(amp had about 6 months left on the original 3 year warranty)..Why dont all companies operate this way and just simply cover their gear from the time it was intially purchased reguardless of how many owners it has had,where it was purchased,who set it up etc etc..Seems rather silly and bad business...any ideas????
missioncoonery
barry_e_cohen
83 posts
 
O.P. Talk to your dealer about the warranty repair. Send the unit to them, and have them deal with Mac, problem solved.

Nelson Pass is an amazing individual. He builds great stuff, stands behind it, and offers his schematics for others to play with.
missioncoonery OP
732 posts
 
guys guys..there is no repair!!!My Mac amp is fine..I just got screwed out of my warranty..Im over that ,trust me..thats not what the original post is about..its about manufactures and their standing behind their product..not me bitchin about Mac..and no I didnt buy my amp from my bro in law,jesus
unsound
6,115 posts
 
Thiel stands by and beyond their warranty.
mrtennis
3,295 posts
 
guys, you're priceless. why isn't there a tv series, the "Audiogon Follies". you have no idea how funny this is. this thread is priceless.the dialogue is funnier than most comedy shows.

keep it going, i'am laughing so hard, i'm peeing in my pants.
joeylawn36111
574 posts
 

04-16-09: Mrtennis
guys, you're priceless. why isn't there a tv series, the "Audiogon Follies". you have no idea how funny this is. this thread is priceless.the dialogue is funnier than most comedy shows.

keep it going, i'am laughing so hard, i'm peeing in my pants.

The warranty on your laptop won't cover for that. ;)
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