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Warranty...good,bad and the ugly

A few months ago I bought a Mac 402 new and had it shipped,Mac voided the warranty because of their policy on buying over the phone and having it shipped,I posted that info several months ago with lots of comments.I now see that there are several having issues with Wilson finishes and warranty stipulations..I had a Pass amp which was bought used over this site about 2 years ago,it developed an issue and even though I wasnt the original owner they still covered the warranty and even paid shipping on the repair(amp had about 6 months left on the original 3 year warranty)..Why dont all companies operate this way and just simply cover their gear from the time it was intially purchased reguardless of how many owners it has had,where it was purchased,who set it up etc etc..Seems rather silly and bad business...any ideas????
missioncoonery
joeylawn36111
574 posts
 
From Stonedeaf:

Mac is trying to protect their dealers by protecting their dealers profit margins.Bluntly - their aim is give you a powerful disincentive to not buy from anyone except your local dealer and also give their dealers the confidence to try and make each sale of Mac equipment profitable.

While not disagreeing with your point, a lot of dealers are in fact selling thru eBay in 'violation' of this 'policy'. I've daily seen new Mac gear offered on eBay as 'open box', etc.

Let's say a Mac dealer has an Amp that sells for $3K retail brand new. Well, they're not 'moving' at that price, so they put it on eBay for $2,300. They make a smaller profit, but that's better than none from a unit collecting dust. And this was before the economies 'collapse'.
shadorne's avatar
shadorne
7,333 posts
 
Perhaps it is because some OEM stuff produced for these companies reaches the market through the back door. While many companies do the industrial design on their products (aesthetics) many leave all the rest to an OEM including the details on where to stick their logo.

Another issue is that products with very large markups may be dealer priced differently for each overseas market (according to competition) - creating an opportunity to import from a lower priced region (an alternate back door).

Canadians have long enjoyed paying about 15% more for their vehicles than Americans despite the vehicle coming off the same assembly line. The same happens in Europe where prices differ significantly between one country and the next for the same vehicle.
audiofeil
4,011 posts
 
>>keep it going, i'am laughing so hard, i'm peeing in my pants.
Mrtennis<<

Try Depends.
fpeel
446 posts
 
Audiofeil, you aren't a Depends dealer, are you? ;-)
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