HEGEL - Is it really made in Norway ?



Not unlike Ayon, where it is just printed "Austria" and not "Made in Austria" (the usual and official terminology), are HEGEL products actually made and assembled in Norway or just "designed" in Norway and assembled somewhere in China?

I have tried getting a clear-cut answer from dealers with no success. Juste like for Ayon gear by the way.

Thanks if you can help.
soniqmike
While I'd certainly prefer Hegel to be more upfront about where their products are made, ultimately what's more important to me is how well the product is designed and built and how it actually performs. There are good and bad products made in every country, and China is no exception. The key is how well Hegel did its due diligence in finding a good factory and how well they monitor the manufacturing process going forward. Given there have been relatively so few reports of problems with Hegel gear it would seem that they are doing a good job thus far. What is unforgivable, however, is to not stand behind your product when something does go wrong, and what I heard here would definitely give me pause in buying any Hegel product.

Where I differ a bit from some here is in the assertion that Hegel is charging too much for a product made in China. Given the relatively high levels of performance reported by owners and reviewers I'd think Hegel is using some good quality parts in their products, and if they were to build that same product in Norway with those parts they'd have to charge significantly more than they do now. If that's the case, I'd much prefer the stuff be made in China and sound better than be made in Norway and be significantly more expensive or alternatively for Hegel be forced to use cheaper parts and products not sound as good and/or potentially be less reliable. Now, if they're using cheap parts AND charging high prices despite being built in China (i.e. passing on the risk/cache of something made in China without passing on the savings) even if they do achieve good results -- well that would piss me off. But again, given the positive performance reports and relatively low incidence of problems it seems to point to the former rather than the latter. Either way they need to stand behind their products and support their customers or it's a non-starter at least for me. Anyway...
Just for an FYI...I emailed Hegel a few days back on 8-28 about this thread,hoping that they could or would chime in. Their response was...

"Oh, goodness me� Thanks for the link.
Best regards
Hegel � Anders"

I guess they are not intereseted in clearing up the controversy.
What is unforgivable, however, is to not stand behind your product when something does go wrong, and what I heard here would definitely give me in buying any Hegel product.
Sure if it's true. There are always TWO sides to a story.

Remember, this is the internet, anonymity behind a monitor and on a keyboard so all we got to evaluate is contents of their posts. For all we know, they could be in a funny farm.
Soix you made some very valid points. However I need to respond to your "Where I differ a bit from some here is in the assertion that Hegel is charging too much for a product made in China"

This is highly subjective of course and if for you (as you have demonstrated) the whole package (product, service, build quality, manufacturer origin and price) is worth your hard-earn dollar, then its fine.

This whole thread is NOT about made-in-china quality or even about service.

It is about the customer making his own purchasing mind based on product information that is presented clearly and plainly. And manufacturers (all of them) have a role to play in this. That's all it is really.

China can make some excellent products at great prices, including Hegel, this is not the debate at hand here.
The Absolute Sound staff Kirk Midtskog visited Hegel R&D offices in Oslo and wrote the following article http://www.theabsolutesound.com/articles/visit-to-hegel-music-systems-in-oslo-norway/
Although he wrote all the details about the facilities and the people working there, with an analytical presentation of Bent Holter the head of the company, he never mentions anything about the factory. There is no word about the most important part of a manufacturing company: the factory.
It is clear that Hegel requested from Bent not to mention the "forbidden" word, China.