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Ayon CD transport problems

I have an AYON CD-2S, purchased new 3 years ago. About 6 months out of the 1 year warranty, the transport started to exhibit occasional reading problems.

A CD would be inserted, play for a short or longer while and then play would stop with the display reading LOAD!
This persisted on and off on a rather random basis until yesterday when it happened repeatedly. I turned off the player, let it sit for about 5 minutes and then proceeded to play 3 discs at which point the player would read the disc, start playing, stop, display read load, would read the disc, then the display would read LOAD.......etc. Same issues today.

Contacted AYON USA to find they wanted close to $1000 plus approx. $300 shipping to replace the Phillips transport! When I commented that I had every CD player I had ever bought in the last 30 years and that they all still worked and that I had never had a transport fail............I was told it was bad luck!

Having spent what I consider to be a huge amount of money to purchase the player originally, I feel as if I would be spending good money after bad to get who knows how much or little time out of my player with another transport.

Has anyone else had this type of failure from an AYON or any top loading CD player with a Phillips transport?


nedman52
nedman52 OP
6 posts
 
Hi Sal,
Sorry to hear that you are having similar issues with your Ayon CD-2. I ended up having mine repaired by the Ayon's US importer. When I complained loudly enough they offered to repair it for half price which is still huge money but I felt for what I had invested, having bought it new, I couldn't afford not to fix it. 
Additionally shipping was about $350 for Fedex which Ayon insists on. 
In the end, I am happy in that the player functions better than it did new. A relay was replaced in addition to the transport and the machine is mechanically quieter as a result.
Hopefully, this won't happen again. 

Ned
salva66
6 posts
 
Thank you Ned for the response.

So, you had to change the transport and one relay? God...

Well done then so for having half of the cost paid by Ayon!

I will probably have it repaired as well and I hope that it's not the transport that has to be changed...:-(((

Thanks anyway and I will keep you updated.
Sal

PS: To Ayon people, if anyone (caring about quality of products) is reading this, you really need to sort this out!!
lexphin
22 posts
 

I too have had this issue with my CD2s. Originally, I purchased a CD2 and within 6mo. I had issues with the Phillips drive. My dealer contacted USA Tube Audio and they exchanged the unit and upgraded it to a CD2s. 9 months late same issue. Exchanged to another CD2s. Again, another year or so later SAME issue! Now, I`m out of warranty. My dealer suggested I contact USA Tube audio directly.

Long story short, they took good care of me. I had to pay for the out going  shipping, nothing else. In fact, after the work was complete and was fully tested they return shipped overnight express! It`s been about 2 to 3 years NO Issues.

itzhak1969
369 posts
 
It’s a shame that such an expensive unit does not last long.
vindanpar
58 posts
 

My problem with my Ayon transport which is fairly new is on certain cds the cd starts playing  a fraction of a second after the first note has started.

I talked with USA Tube Audio and Ayon in Austria and they both said they had never heard of such a thing.

Has anybody ever had this problem or am I the only person in the history of cd players to have such a thing happen?

This has never happened with any other cd player I've had and they play perfectly in my car.

Now hearing about the short life of the transport I feel as if I've made an expensive mistake.

God knows I don't want to send this thing back to Austria.


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