Like the new look to audiogon ?

Their spreadsheets show a nice uptick in revenue as people are forced to pay more for boosts, ... . They failed to include a significant exodus of disatisfied customers into their model. 

I work in Marketing and specifically in bringing the voice of the customer to my company’s product development processes. This is a text book case of failing to ask customers what is important to their daily browsing and buying practices and then develop their solution around that. It may have taken only a few tweaks. They were so busy figuring out how to raise revenue that they failed to take customer need into account. A classic blunder.

Most businesses think that this kind of investigation takes too much time. They want the solution out right now. Let’s see how long it takes them to fix this mess. 

And Agon think this is all ok and will sort itself out.
TBH they do not deserve any future business.
Just placed my items on ebay and craigslist for now
Will look at usa audiomart later.

With all the negatives. I wounder how long this thread will survive. I bet in 24 hours it will vanish as if it never existed. But will Audiogon listen to what was said? hard to say..If not, A'gon may have just committed suicide.

emails from today:

Dear Audiogon Staff,
I would be much more inclined to learn the ins and outs of your new update if it were not for the blurred "key-hole" style pictures. I would suggest changing that one aspect of the update and maybe members would be a little less upset, including myself.
Thanks,
Oran.

Hi Oran,

Thanks so much for your feedback on this. It truly is invaluable.

We understand your frustration and we are working on resolving the issues

We appreciate your patience while we work on this.

Thank you for being a valued member of the Audiogon community. Please do not hesitate to contact us if there is anything else we can assist you with.


In an effort to improve your customer service experience here at Audiogon, we'd like you to rate the service you received today here. Check out what other users are saying about Audiogon as well here. 
Thank you,
Sarah
Audiogon Support Team

Must agree, without the list view the website is useless for quick browsing.