What's up with Soundstage Direct?

Hi Guys, I'm from Speakers Corner Records in Germany. We have an open invoice with SSD about almost EUR 10.000,-, which is around $11.500,-. They ordered from us since 2011 in regular terms. The last order was the biggest ever and suddenly they were gone. No payment, no contact, no phone working, nothing. We even had to pay their freight costs to UPS as they gave them a bad check. Since the last order was so big, I'm sure, all this was planned to get the most money out of a sudden disappearance.
But to you as customers: you can't expect a 20% discount on the price for good analog vinyl reissues! There has to be a certain price level to make the whole thing going. Production, licenses, shipment to the US, dealer margin, aso...Buy from Acoustic Sounds or Music Direct, those companies are reliable and get our product very regularly. Thanks, Christiane

Amazon Pay came through for me with a refund on the unshipped portion of my April order.  I hope everyone else is getting refunds.

waldmann10-12-2018 3:27am

Hi Guys, I'm from Speakers Corner Records in Germany. We have an open invoice with SSD about almost EUR 10.000,-, which is around $11.500,-. They ordered from us since 2011 in regular terms. The last order was the biggest ever and suddenly they were gone ...

Thanks for sharing. I am so sorry to hear this - it really sounds deliberate on SSD's part.  I think many people don't recognize how much in sales you need to rack up in order to offset a loss of this size.

@waldmann,

Appreciate you’re chiming in.
…………………………..
BTW guys, I triple-checked all of my receipts and realized I had one more to deal with. Luckily my bank has a more liberal policy regarding (time) to make a claim. After their 60 days, SSD, did not respond to them at all. I got my refund.

Same here.  I gave up on them.  Ordered an LP and after a month  never received it.  Left messages, sent emails and never returned messages.  Finally got through and asked them to just cancel the order