2. digital
  3. 1231858350

Audio Aero Prima - not responding

My audio aero prima is not responding to discs
just 4 dashed lines in the display
sounds like maybe the laser gave up the ghost

audio aero doesn't seem to answer emails
is there a reputable US repair shop I can contact

thanks
Tom
128x128Ag insider logo xs@2xaudiotomb
gjrad
142 posts
 
The Audio Aero Prima has been discontinued. I would try Globe Audio or the best local tech you can find.
swampwalker's avatar
Ag insider logo xs@2x
swampwalker
5,132 posts
 
I have the same problem. any more help, including recommendation for a tech in the northeast would be great. FYI, I have not heard back on an email inquiry to Audio Aero made about a month ago.
swampwalker's avatar
Ag insider logo xs@2x
swampwalker
5,132 posts
 
Correction, actually no display at all and no response to front panel or remote, although the mini tubes inside do light up.
tvad
9,467 posts
 
Call Globe rather than emailing.

Then, call again.

And again.
golden_ears
220 posts
 
Just remeber that many companies were off to the CES in Vegas as early as Tuesday of last week. Many are just getting home now. That could account for the lack of replies to email and phone calls.
More to discover