Soundsmith's turnaround time?


How long have you guys had to wait to get your cartridge back for repair/retip?
Sent 2 of mine on December 1st 2009. No status update and no response to my emails. Called twice and "will look into it and will get back to you".
Still nothing.

Anyone can share their experience on wait time?
smoffatt
dan_ed, as soon as my new Graham phantom armwand arrives I will mount and let you know. Right now I'm Enjoyng my Van Den Hull Colibri XGP, stellar cartridge right out of the box!