Hi Proac1,
If it makes you feel any better, once you do get the unit back in working condition, the sound of the Tri-Vista is very good. I had mine hooked up to a McIntosh Universal player with B&W speakers and it was very detailed and powerful. Plus, I think it's a much better looking piece than the newer KW-500. I hope you get the issue resolved with the other memeber.
If it makes you feel any better, once you do get the unit back in working condition, the sound of the Tri-Vista is very good. I had mine hooked up to a McIntosh Universal player with B&W speakers and it was very detailed and powerful. Plus, I think it's a much better looking piece than the newer KW-500. I hope you get the issue resolved with the other memeber.