Musical Fidelity Trivista 300


Dear Audiogoners,

I have purchased the above amp from Audio5.1 in Alberta, Canada, when the unit arrived, the volume knob and shaft was bent. We believe that the shipping company must have jotsled it quite a bit in order for the knob to come off. Anyhow, the only service center I can find is in North Carolina. And I live in New Jersey. Is there anybody out there that knows a shop in the New Jersey or New York area that can do the repair. I was told that a new volume control console have to be replaced. Thank you for your responses in advance.
proac1
Update - It's been almost 5 years now since I bought my MF Trivista 300 integrated amp. All I can say is LOVE LOVE LOVE. I am still not out of my honeymoon period with it yet. I did sell my other integrated amp (Copland CTA 402), at a really decent price I might add, since I mostly use the Trivista anyway. I did however, bought a McIntosh MC300 power amp that I sometimes use through the pre-out bypass of the Trivista power amp, and run it through the MC300. However, I think the Trivista 300 holds its own without connecting it to the MC300. The Trivista by itself has a cleaner sound both high and mid. And can punch out enough solid bass all by itself. The only slight difference when connected to the MC300 power amp may improve the bass 1/100th of a percent (not that I can measure anyway. It just sounds a ever so slight better). It was an upgrade bug that caused me to get the MC300, maybe I'll get a pre-amp and run them as a separate system to the Trivista. BTW - I am still using the Trivista 300 with my Proac Response 1SC that I owned for over 12 years (and probably never sell but pass it down to my kid someday), and once in a while I'll plug in the Martin Logan Scenario. Audio Haven either way. Anybody out there thinking of a Trivista 300 should definitely give it a listen.
I'm using the Nu-Vista M3 integrated and love it as well. The only thing I wish for is the power on/off with the remote feature. I think both the Nuvista and Trivista don't have this feature :)
I had the the Nu-Vista for a couple of years in my main system and found it to be a nice unit, but a bit restrained; but with the appropriate components it can be the heart of a top dog system. About a year ago I got the Trivista 300 for my weekend home and find it to be a bit more open and the core of a truly great musical system. The great advantage is that the amp can drive low impedance loads and therefore is so easy to match with a wide variety of speakers. Frankly, it is so musical and effortless, it really doesn't matter if it is not the "last word" in latest and greatest super amps. Highly recommended!! MF have a great house sound and it stands the test of time IMHO. Oh BTW, although the weight makes a service return a bit of a hassle, remember the company has been around for many years now. My units have been 100% reliable.
I've had my unit for seven years now, but I'm strongly considering replacing it. I have no problems with the sound of the unit. I've always loved the sound when paired with my Focal/JM Lab Alto Utopia speakers. My problem comes with the reliability of its construction. I've had to replace one of its supposedly indestructible tubes. The source selector will probably have to be replaced, and three of the RCA connections in the back have gone bad. When I opened up the machine last week to see if I might be able fix some of these myself, I found the plastic table that fits into the RCA jacks to be disintegrating. Plastic pieces had fallen on to the circuit boards. Despite the quality of many aspects of the machine, the build quality is really not up to snuff.