Just sold my Dynavector XV-1s


Sold my XV-1s to a Audiogon member with no feedback. He emailed me that he had only one channel working. It worked perfectly when I removed it and put it back in the original packing to send. I told him to reverse the cables from his T.T. to phono pre and see if the other channel worked. If the same channel still worked he had a problem with his T.T. Any other ideas...
gandme
I didn't think of that switcharoo scam, I'll have to write down the serial number of my cartridge BEFORE I ship it. What about filing a shipping damage claim? It's possible that the shipper drop kicked the XV-1s.
I will test and inspect it when it arrives. Is there a serial # stamped on the body? I did look at the cartridge very closely with magnification before shipping and do not recall seeing a serial# The certificate was with the cart. with the serial# on it.
I guess I can't rule out shipping damage...the buyer did not mention damage to the packing.
If you have any doubts, the importer could verify. He's a great guy.

BTW, dropping the cartridge could damage the internals without showing anything on the body. Not saying this is the case but it worked before you shipped.
Collecting on a claim could be difficult unless the package shows clear evidence of damage, or the shipper lost the package.
I hope you figure out the serial number issue. Not saying they all do but I know all the cartridges I have/ had all have the serial numbers somewhere on the body.
Did he pay by Paypal or other? Paypal sucks for the seller.
Well there doesn't have to be damage to the package to be internal damage to sensitive electronic equipment. I once had a power conditioner arrive at a buyer's damaged. The only visable sign of damage was a cracked glass meter cover. The power conditioner did not function either. The box looked perfect. Fed Ex, the shipper, investigated and paid off the claim saying the damage could have come from a "flat drop". You can drop a box X feet and have it land perfectly flat, thereby not damaging the box itself. That doesn't mean it is healthy for what is inside the box.

If you have any intention of filing a claim, DO NOT have the cartridge shipped back to you. Once the cartridge has been shipped again, the insurance you purchased for the initial shipment is voided. You need to contact the carrier and have them inspect the "damage" at the buyer's residence. Any decent buyer should assist you with a claim if you were kind enough to refund the money.

I don't know offhand if the XV-1s has a serial number. I guess I just assumed it, because many high end cartridges do have serail numbers, like the ZYX 4-D that I'll be shipping out this week.