Shipping - Who's Resposible for Receipt of Item?

John, what can I say? It's bad business to send payment before all terms are agreed upon in writing, including shipping terms.

As far as whether UPS' obligation has been fulfilled, that's a question for UPS. Clearly, something is SNAFU in your situation.

This is not a question of a buyers' versus sellers' market. It's a question of due diligence on the part of both parties.

In the last example, it would appear appropriate for the seller to make things right since it would not appear to be any fault of the shipping company, but one cannot make a blanket policy for all contingencies. I was under the impression this thread was primarily discussing shipping methods and seller/buyer responsibility for safe delivery rather than product failure or malfunction.

Finally, if Audiogon chooses to cancel a membership that is their right. So be it.

03-23-07: Tvad
It's a question of due diligence on the part of both parties.

I still think the shipping company has some liability.
Should one of the two parties get screwed if the shipping company delivers to the wrong house/apt? I can see how the shipping company wouldn't want liability in case of theft, but I think the shipping company should have to prove that they delivered to the correct address. They may have the correct address on record, but who here hasn't received their neighbor's mail? Obviously, occasionally, the delivery person makes a mistake. Shouldn't the shipping company be held liable for the mistakes of their employees?

03-23-07: Jmcgrogan2

03-23-07: Tvad
It's a question of due diligence on the part of both parties.

I still think the shipping company has some liability.

I do, too, but ultimately, the answer lies in the fine print of the shippers policy.

Well the mystery has been solved. The box was delivered to the wrong address. My neighbor gave the box to my son last night. It took so long because my neighbor is moving and doesn't live at this address much anymore. FWIW, the box was labeled with the correct address 2432 XXXX. It was delivered to 2425 XXXX. These are all single homes, and do not look alike at all. Not apartments, condominuims, or even a development. So UPS screwed up big time, it still pisses me off that they have no accountability for the actions of their employees.

But, in this case anyway, all's well that ends well.

John

John, it's excellent news to hear everything worked out. A letter to your local UPS location's general manager might be appropriate.

As a flipside to your story, I recently gave my incorrect house number to a seller due to a typo on my part. The item was shipped UPS. The house number I provided doesn't exist on our street, yet the package was correctly delivered to me and on time.

I couldn't believe it. I was certain it was going to be stuck in the UPS system for weeks.