New Von Schweikert VR SR4 mk11 Cream or Crap ???

Sounds like the service is irratic not crappy. Some people having stellar experiences others recieving poor service. Still needs improvement

Right out of the box, even though I had the speakers face-to-face, out of phase, and covered with bear skins, I could tell they were something special.

Gammajo, LOL. Erratic! Perhaps for those not involved, but if you happened to have spent good money and don't get service when you need it then I think you would agree that it's crappy!

I know some of VSA's speakers have a good reputation for performance, but I have been mildly amused by the manner in which VSA has terminated its dealer network, jacked up the prices astronomically, then appointed a network 'dealer' who gives a discount off the new price. I suspect VSA's business model has little to due with long term stability and success based on repeat business with satisfied customers and more to do with high profits.

Just my guess mind you.

I'm embarrassed to own my Von Schweikerts. I feel dirty just looking at them.

Someone want to buy them?

It would be good If Albert Von Schweikert could comment on this thread about its Customer service.

All the product Engineering in the world is usless when you have a problem and there is no Customer Service.