Mark Levinson Customer Service is the best!


Just had to post a shout out for Mark Levinsons customer service.

Simply top notch customer service .. oh and I almost forgot .. they also make top notch products!   

Just a happy Mark Levinson customer.

scotttexeira
I must add that I have had similar fast email correspondents with Oppo,  WireWorld and Synergistic Research  ....
The Mark Levinson brand has gone through lots of management changes over the years and ownership  changes. Depending when on the time line you had a dealing with them will effect your outcome. I think they are turning things to the better, but not servicing older equipment will always be a black spot on its record

Yes .. I did not realize that they do not service "older" equipment .. 

Wondering what models or years the cut off for service is ..

I also wonder the reasoning behind not servicing the older lines ..

Is it because they want to be difficult and be as inconvenient as possible to all their customers that own them?