Audio Visual Therapy........Exceptional service

Great place. Both John and Mark are extremely helpful. They also carry Totem, including all the new Elements and the Kin line, as well as Aerial speakers and Bryston electronics. They have evening Open Houses with many reps and principles there. Vince Bruzzese from Totem and Michael Kelly from Arial are regulars. Dave from Record Genie also cleans vinyls there and will also pick up and deliver to the store. And, they do trade-ins. Brick and mortar store with all the latest gear, 2 channel, home theater and headphones. All this is tax free NH.

No relationship with them, except as a long time customer.

Tom

Good to see anyone selling hifi is still in business, and that there are still people willing to pay a premium, even top dollar, for AV gear!
I, personally, shop the mega ginormous, bargain basement, 10c on the dollar, readily accessible used market, myself ..soooooo I dunno what that's like anymore.
Must be awesome to sling hugh cash for hi end items that are worth exactly half of what you paid over the counter for em, the second they get unboxed at the house!
FUN COUPONS!! ..how do they stil do it? No really...

Hey, I buy used gear too... but sometimes I buy new. I don't understand why you would post such a stupid, smart ass remark like that. It's guys like you that give this hobby a black eye....I was praising one of the last places around where you can actually listen and they spend quality time without rushing you to purchase something you don't need or steer you toward something you can't afford. Just decent guys giving outstanding service. Don't derail my thread with your bullshit. You belong with those douches over at AudioKarma .

Avgoround - I buy new and I buy used. A place like AV Therapy introduces me to new brands and new models. They let me try pieces at home. They let me bring my pieces to their store to try on their systems. I tried 5 100 lb. plus amps at home before deciding on the one I wanted. I tried many cables before deciding on the right ones. I buy used from them. They take my equipment in trade. I bought a used DAC from them which I was happy with for several years and when I upgraded they sold my used one for me. They did the same for my pre-amp. When I had to have warranty work done on my projector, they handled the whole thing. That relationship means something to me, and to AV Theraphy's other customers. They have a solid business based on customers who appreciate the service they provide.

The last speakers I bought on line were in perfect condition, except for the rip in one of the woofers and a completely shot tweeter. John got me replacement parts, even though he knew I bought the speakers used. Now, lots of used online purchases are fine, but not all are. I do not have that problem with a brick and mortar store.

I am not the type to try products at a store and then buy them online for cheaper or look for them used. If everyone does that, there will be no stores left, which would be a tragedy. I appreciate being able to hear something before buying it.

I bought Thiel speakers for my theater after spending a night with Jim Thiel at an event that John hosted. I learned a lot that night and purchased accordingly. Same thing for Vince for Totem. I got my Chord DAC from AV Therapy and when the first one died after only 2 days, I simply went in and got a new one and brought it home. Want some vinyl cleaned, just stop by when Dave is there. No need to send it out to someone you do not know.

I think you get the idea.

By the way you should thank us for buying new. Otherwise you would never have anything to buy used. By the same token the used market gives me an outlet when I want to upgrade. New and used work together. We need both. Your choice if you do not want to participate in the new part. Just be glad some people do.

oddiofyl, you're right. I'm glad you enjoyed your experience.
Seriously though, ..didn't know places like this still exist. Hell, Sound by Singer went belly up. Thought that was the last real financiallly struggling hold out. Appears there are others. Sad..but true