ARCAM AVR600 Reliability Issues

We have sold 30+ of the 600,s from our store. I think I had 2 that I sold that needed updates. I don't believe I have had an issue with one in about 2 years. (Give or take) the new firmware seems to have resolved the early issues some people experienced. I had one myself and loved it. I never had any problems at all.

Have been advised by Arcam in UK that the AVR 600 is in need of several updates on firmware and hardware. Do not buy this unit until you have verified that it is ENTIRELY up to date.

REALLY??? Zydo-----not according to Arcam. these are specific changes that were and are required by every unit at some point. I do not understand your affirmation of this product????

bluesnbike,

I'm simply stating what my personal experience has been. There are many products I've sold over the years that have been much more troublesome. For one thing, none of the 600's I've ever had were the original firmware. I was not an Arcam dealer when they came out. Every time I get a shipment, they have the newest firmware out. That's not to say that at some point a person won't want to get the latest version. I never updated mine, and I know to this point, it still never has been. I have several things at home that have updates available. I personally don't do it unless I have a problem. To say they will all (the 600's) NEED it at some point isn't accurate. They may, they may not. My advice to people would be if its working well, leave it alone. Many years ago, I updated my PC to service pack 2. It became totally non functional. Only after going back to the previous version was I able to use it. My attitude since then is "if its not broken, don't fix it" People try to do their own updates, sometimes they are successful, sometimes they screw something up. I think the 600 is great. If I could afford one for my second system in my living room, I'd buy it in a second.

Zydo--- I have just had my Arcam 600 "updated for software and firmware"---I did not purchase this unit with the expectation of this nightmare. I will report back as to how this unit functions with my Conrad Johnson Amp, Pre Amp, Oppo DVD, Comcast, Pioneer Elite-----to be continued. Also, I do not believe that you have had so many "happy" customers for this unit. Based upon feed back I have gleaned from this site and others on internet--