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Don't buy from HigherFI.com

The owner of Higherfi is Chris Moon, previously of moon audio. I bought a MagLev table from him that was supposedly able to buffer vibrations into turntables and other audio equipment weighing under 80Lbs. I paid $540.00 for item to be delivered, and wow ! was I shocked at how shoddy this thing was! The pistons would get stuck at an angle preventing them from "levitating". After contacting Mr. Moon, he explained that his ebay add clearly stated "no Returns or Refunds". My bad I missed that. He then generously offered me an RMA number with 20% restocking fee if I paid shipping. I shipped it back and he refused signature. Item was returned to me again. Be real careful buying junk from this shady Chris Moon character. I learned my lesson. Hope this helps somebody else.
rbtmumm
Ag insider logo xs@2x
gdnrbob
2,421 posts
 
@OP,
Ebay has a concierge service that they offered me. I have to say it really is pretty good. I wonder if you can opt into it?
FWIW, the seller has to refund you should the item not work as described, even if they say it is 'as-is'.
Bob
leotis
151 posts
 
I'm gonna guess that you closed the claim when you got your RMA #. Likely at Moon's request. Would suggest keeping claims open until return/ refund process is concluded.
wgutz
85 posts
 
2 Cents worth:

I had a well executed magnetic platform with a VPI scout and  Dynavector Ta Kura (sp?) Rue cart. While it did make for interesting conversation with house guests, the magnetic field killed the sound of this low output moving coil.  So, I put a big walnut amp stand on spikes on top to move the turntable about 5" higher. This made all the difference in sound. I never found any sonic benefit that I could identify from the whole magnetic platform concept. The weight of the turntable alone caused a rather stiff compression of the magnetic field that transmitted the floor and sonic vibrations from what I observed. And if you think about it, why would a powerfully linked magnetic field somehow dissolve vibration energy. Aren't most speakers working a electrically energized field coil producing sound by interaction with a strong magnetic field. I suggest you save your money for something more beneficial, like a tube-preamp or better cables. 

Vincent Raptor
team212's avatar
team212
223 posts
 

03-23-2017 2:21pm
Clarification
Director of MarketingAudiogonApril 2009 – April 2011 (2 years 1 month) . Great guy Bill Leebens is. No doubt about him.

Agree Bill is one of the true good guys of this industry-- now with PS Audio I recall
Des
mains
170 posts
 
just open up a case in paypal resolution centre , if confused give ebay a call they will help you but you only have 32 days i believe from purchase date, when a seller states no returns i have learnt to just ignore that if the product you purchased is not fit for the purpose you purchased and the seller is a complete a******e like this chris moon fella just call ebay they could even limit hes account so know one else has this awful bad buying experience get on that phone straight away good luck mate
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