@rauliruegas ... certainly not help any one of us.
2juki will not help you either
I’m sure you’re completey missed my point, as i said i bought very expensive cartridge from 2juki myself based on his 100% positive feedbacks on ebay, but the problem comes much later, nor when you leave a feedback for a cartridge (everything was as described), but a year or more later on when you have to re-tip the cartridge or, in worst case, to re-furbish it.
And in this case the manufacturer or his distributor will check the serial number at the end of the day to find out it’s a grey market unit, not the original serial number, or the serial number that belongs to a very old and completely different model. Then you understand what is a trade off - your very best expensive high-end cartridge is not supported by the designed (manufacturer) and the distributor. Because they are teamed up together against a grey market sellers. If you’re fine with it - then go and buy from 2juki.
If you want forever warranty and amazing service then ALWAYS buy from the official distributors. I can not speak about all cartridges, but i’m talking about very best LOMC.
Also everyone should understand, and i believe they do understand, that 2juki just sell you cartridge once (you can send it back only once, if it’s not as described), but support and service is not his business, he’s just a grey market seller with lowered price for quick sale - that’s it.
The distributor of the same cartridge in your country, luckily i’ve got in tough with very nice distributor (not even in my country), will do the best to treat you right. Trade-in or upgrade is always better. Sometime the distributors offers something that you can’t expect, the discount is also possible. The difference is price is not that much, but you’re dealing with official distributors, not a cheaters.
Grey market dealers are not cheating you directly, they are cheating the manufacturers and distributors, they are in fact manipulates with serial numbers, but people support the cheaters buyin from them. You can discuss 2juki case with any distributor of the products he’s selling. It’s all about sales morality !!!
P.S. Maybe it’s not important for people who don’t mind to send any cartridge to SoundSmith for re-tip or even to install completely different cantilever to make their original cartridge way different (they always think it’s only getting better for some reason).
If your cartridge is not supported by the original manufacturer it’s very bad (imo)
Even used carts are supported by the manufacturer if they are from the valid source, so what’s the point to buy new from gray market if you can’t use the manufacturer/designed once you’ve bought grey market unit? Where is the logic ? Even lightly used cart from the distributor (they do trade in, so they can offer used with huge discount) is better than new from grey market dealer if you think a bit about future.
2juki also sells vintage gear - no problem with that, this is honest business.