On the opposite side... When I bought new Magnepan 20.7 Spring of 2018 (local dealer) delivered and set up. Right off a problem, one tweeter not working Friday. Magnepan overnighted at it’s own cost a new tweeter. When it was clear that one was not working on Saturday.. The dealer’s employees brought a third known good tweeter out of a demo pair at the store,and after talking to Magnepan guys, did some tests. Turned out some mis-wiring, and the not working tweeter worked, but only if UPSIDE DOWN!. So Magnepan built a new pair (did take a week) and shipped the new pair. (remember these are 20.7s, not some little box speakers) The store guys set up those, then took away the original pair. All with zero worry and problems for me. I was able to use the problem pair (with the upside down tweeter) to play music until I got the new pair. So my only downside was having to start over breaking in the new pair. But I liked the wood trim figuring on the new pair much more..
And THAT sort of problem resolution is why one buys from a long established company with a proven track record.
And THAT sort of problem resolution is why one buys from a long established company with a proven track record.