Mcintosh will ONLY support product sales if you buy from an Authorized McIntosh Dealer. Their web site includes a dealer locator to find the Authorized McIntosh Dealer near you. You need to contact your dealer to determine if he is an authorized McIntosh Retailer. Based on your description, he sounds that he is not and so McIntosh refuses to provide a product warranty. Mcintosh product warranty and customer service is excellent but you have to buy Mcintosh products from an authorized McIntosh dealer. Did your dealer tell you he was an authorized Mcintosh dealer? I suggest you attempt to work these issues with your dealer.
Anyone have problems w/McIntosh warranty
I live in the middle of no where/ mid-west USA,no local dealers within 100s of miles from me.I bought a NEW McIntosh amp from dealer and had it shipped to me.The dealer first asked me to verify that I had no local dealer and told me over the phone that all paperwork would be in the crate, to send in the warranty info supplied which I did..McIntosh informed me via a letter that because it was purchased over the phone and shipped to me the warranty is invalid/void..Im posting half in protest to their policies and the other half to warn potential buyers..Last time I buy McIntosh!!!!
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- 46 posts total
- 46 posts total