Yes, purchased from authorized dealer...My letter that came in the mail from McIntosh (after my warranty info was sent in) clearly states that they dont cover warranty of any kind if a unit is not purchased over the counter at the store it was sold..No warranty if purchased over the phone and shipped,period...I did contact McIntosh and they said thats the policy,period..I love the amp but as stated they lost me as a future customer,,,period!
Anyone have problems w/McIntosh warranty
I live in the middle of no where/ mid-west USA,no local dealers within 100s of miles from me.I bought a NEW McIntosh amp from dealer and had it shipped to me.The dealer first asked me to verify that I had no local dealer and told me over the phone that all paperwork would be in the crate, to send in the warranty info supplied which I did..McIntosh informed me via a letter that because it was purchased over the phone and shipped to me the warranty is invalid/void..Im posting half in protest to their policies and the other half to warn potential buyers..Last time I buy McIntosh!!!!
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- 46 posts total
- 46 posts total