I suggest you call McIntosh and review the facts of your purchase with them. McIntosh customer service is excellent and their policy of having to purchase McIntosh products over-the-counter or delivered and installed by an Authorized McIntosh Dealer has been in effect since day one. McIntosh products that are purchased over the Internet, by phone or mail order are presumed to be "used" and do not qualify for any McIntosh Warranty. The items you need to review with McIntosh are 1) How far are you from an authorized McIntosh dealer (exact number of miles)? 2) Is the dealer you purchased the unit from an authorized dealer and was this fact confirmed by McIntosh? 3) Did this particular dealer have a current McIntosh franchise when the unit was purchased? I am very confident that McIntosh will be happy to answer these questions and get the problem resolved.
Anyone have problems w/McIntosh warranty
I live in the middle of no where/ mid-west USA,no local dealers within 100s of miles from me.I bought a NEW McIntosh amp from dealer and had it shipped to me.The dealer first asked me to verify that I had no local dealer and told me over the phone that all paperwork would be in the crate, to send in the warranty info supplied which I did..McIntosh informed me via a letter that because it was purchased over the phone and shipped to me the warranty is invalid/void..Im posting half in protest to their policies and the other half to warn potential buyers..Last time I buy McIntosh!!!!
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- 46 posts total
- 46 posts total