HEGEL - Is it really made in Norway ?

PS - the Hegel remote works the Consonance pre volume control (the only remote-controlled thing on the Consonance). Haven't tried the other way around. The Hegel is not hooked up right now.

I too wish to comment on outstanding customer service I received from both my local Hegel dealer, as well as corp service. I experienced a minor intermittent sound quality issue from one channel, and my dealer confirmed the problem, and had a return authorization quickly from Hegel. They paid shipping to and from, and upon return of my amp, its worked better than ever...extremely quiet and great detail. I could not ask for more from both my dealer, and US service center. Whether its made in China, or not, I am very satisfied with my H-30 amp. Its too bad that one person's negative experience is the focus of this thread bashing a company that I feel makes quality gear with great sound, and for me anyway awesome customer service. I realize that Sabai will quickly attack my post, but I wanted to share my accurate and honest assessment of how I was treated.

09-08-15: Mribob
"Whether its made in China, or not,"

I do believe that it has been determined that Hegel indeed is 'made in China'...

Mribob,

You stated, "I experienced a minor intermittent sound quality issue from one channel ...". It is interesting that you experienced a similar problem with your Hegel amp. Hegel stated to me they never had a similar problem with any of their amps. In your case, with a minor channel issue, they acknowledged the problem and stood behind their product. But, in my case, regarding a major issue of one channel conking, out they simply walked away choosing to blame my system for the problem.

This thread started out as a question about where Hegel equipment is made. I don't really see the relevancy of Hegel's customer service. Perhaps people who have had problems with customer service should start a separate thread?