HEGEL - Is it really made in Norway ?

I too wish to comment on outstanding customer service I received from both my local Hegel dealer, as well as corp service. I experienced a minor intermittent sound quality issue from one channel, and my dealer confirmed the problem, and had a return authorization quickly from Hegel. They paid shipping to and from, and upon return of my amp, its worked better than ever...extremely quiet and great detail. I could not ask for more from both my dealer, and US service center. Whether its made in China, or not, I am very satisfied with my H-30 amp. Its too bad that one person's negative experience is the focus of this thread bashing a company that I feel makes quality gear with great sound, and for me anyway awesome customer service. I realize that Sabai will quickly attack my post, but I wanted to share my accurate and honest assessment of how I was treated.

09-08-15: Mribob
"Whether its made in China, or not,"

I do believe that it has been determined that Hegel indeed is 'made in China'...

Mribob,

You stated, "I experienced a minor intermittent sound quality issue from one channel ...". It is interesting that you experienced a similar problem with your Hegel amp. Hegel stated to me they never had a similar problem with any of their amps. In your case, with a minor channel issue, they acknowledged the problem and stood behind their product. But, in my case, regarding a major issue of one channel conking, out they simply walked away choosing to blame my system for the problem.

This thread started out as a question about where Hegel equipment is made. I don't really see the relevancy of Hegel's customer service. Perhaps people who have had problems with customer service should start a separate thread?

Aolmrd1241,

The question remains whether or not Hegel will come out and state this publicly and whether or not they intend, in future, to state that their products are Made in China instead of simply stamping Norway on the back of each unit. Do not customers who pay a high price for their products have the right to know where they are made -- and for this to be stated by Hegel -- and not left to be discovered on an audio forum?