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HEGEL - Is it really made in Norway ?


Not unlike Ayon, where it is just printed "Austria" and not "Made in Austria" (the usual and official terminology), are HEGEL products actually made and assembled in Norway or just "designed" in Norway and assembled somewhere in China?

I have tried getting a clear-cut answer from dealers with no success. Juste like for Ayon gear by the way.

Thanks if you can help.
soniqmike
taters
1,149 posts
 
Kizzy, Classe products are made in China. Why anyone would buy their products at the prices they are charging must have a screw loose. When they were made in Canada I could see it. You would have thought they would have lowered their prices now that they made in China. Not a chance, they are just making all the profits from being made in China.
sabai
2,027 posts
 
Zd542,

The overseas dealer and Hegel stood shoulder-to-shoulder on this. As a result, I was between a rock and a very hard place.
knghifi
1,667 posts
 
09-05-15: Sabai
Zd542,

The overseas dealer and Hegel stood shoulder-to-shoulder on this. As a result, I was between a rock and a very hard place.
I'm SHOCKED! Now it's Hegel and DEALER have bad customer service. Do you see a pattern ... Hmm!
sabai
2,027 posts
 
Zd542,

Regarding casework, this distracts from the issue of where the units are made and that Hegel consistently avoids being straight about it.
sabai
2,027 posts
 
Knghifi,

Please note that I never said the agent's customer service was bad. When I said the dealer went shoulder-to-shoulder with Hegel I was referring to their not standing behind the product. But they were not disrespectful or insulting -- unlike Hegel from their Head Office whose service was abysmal i.e. non-existent. The dealer did what they felt they could based on their point of view which was in agreement with Hegel's. It was up to Hegel to step up to the plate and let the dealer know they would stand behind their product and make good -- which they did not do. Hegel simply walked away -- and the dealer followed.
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