What's up with Soundstage Direct?

I have had numerous delays with my orders from SSD, but they always delivered until recently.  I have an undelivered ordered from mid-June.  No records and no refund.  They aren’t answering the phone and aren’t returning emails.  I filed a claim with PayPal.  I’m only out about $60.  I’m sure others are out a lot more money.  I read yesterday on another site that Seth is no longer with the company.  WTH? I thought he was the founder/owner?

 So it's not just me. I've had an order in since May and have only received two shipments. If things are backordered thats fine but don't charge my credit card and hold onto my money for 2 months or more. 
 Giving the phone one more try and then I'm disputing my charge to my credit company. I think they are falling apart. I never had this problem with them in the past and it's sad what they are doing. 

I gave up using SSD a few months ago. Ordered some vinyls for Christmas. One of them was supposed to ship in 2-3 days, the others were in stock. Received them just before Easter. They did not even bother shipping the vinyls that were in stock... for months. They were very unresponsive on emails. Tried them one more time after that. All records were in stock, but it still took them 2 or 3 business days to ship. Amazon delivers same day, so my standards for good online shopping service are way up high. SSD lost me as a client, and I shop elsewhere. Acoustic sounds, Music Direct, and Elusive Disc are my go to places for vinyl. They always ship very fast and their customer service is excellent.

I noticed my last order from them was REALLY delayed, also. At the time I didn’t think much of it because I wasn’t pressed for time. I just assumed that one of the records wasn’t in stock and they waited to ship the whole order until they had everything. As a general rule, however, my go to is Acoustic Sounds. That place may have less frequent sales but they are a fine tuned machine. Love doing business with them. 

There have been issues with them noted on several audio forums lately; the latest rumor is that they are forming new management.

My last transaction went ok several weeks ago, but I have noticed lately that their frequent emails have come to a total halt for the last week or so.

Hopefully this is not the end, but weirder things have happened...

Good luck to all that have pending transactions! As for me, I would hold off until I receive some info and proceed with caution if I do order through them.