What's up with Soundstage Direct?

I ordered records in April and May and they still have not been shipped. I have sent 5 emails and made 9 phone calls. None of my emails have been answered. Every time I get a message to call back during business hours. I have been buying records from SSD for some time and I have never had any issues until recently. I had asked on LP & Turntable Enthusiast on facebook if anyone had experienced issues and I got a slew of answers. One sent me to this discussion. Posting because it would appear that there is something going on.

I ordered a bunch of new records from SSD for my first time a couple months ago.  Was taking forever.  Email, phone inquiries not returned (what a surprise, huh?).  Finally stumbled on the SteveHoffman threads detailing the obvious death spiral of this company.  Immediately launched PayPal dispute.  Got my money back from PayPal about 10 days after launching the dispute.
Whew!

It appears that they might have taken their website down.  At least nobody else can get ripped off like the rest of us!

Unfortunately, their website is back online.  Buyer beware!

I had an order in dating back to early June. It has never taken this long to get LP's from them. I first tried emailing them, after waiting a few days and not getting a reply, I tried calling them. I just keep getting a recorded message telling me to call back during normal business hours (WHAT?!?!). Anyway, had to file with PayPal from 2 of the open orders I have with them. I have read that the original owner is no longer in control of the business, that someone else has purchased the company, and that the company is bankrupt! I don't know which is accurate, but regardless one thing is for sure is that they're being unresponsive and my orders were never received. So I recommend if you have any orders with them, you file with your Credit Card Companies and or PayPal while there's a slim chance of getting your money back!! So irresponsible and disappointing.