What's up with Soundstage Direct?

Unfortunately, their website is back online.  Buyer beware!

I had an order in dating back to early June. It has never taken this long to get LP's from them. I first tried emailing them, after waiting a few days and not getting a reply, I tried calling them. I just keep getting a recorded message telling me to call back during normal business hours (WHAT?!?!). Anyway, had to file with PayPal from 2 of the open orders I have with them. I have read that the original owner is no longer in control of the business, that someone else has purchased the company, and that the company is bankrupt! I don't know which is accurate, but regardless one thing is for sure is that they're being unresponsive and my orders were never received. So I recommend if you have any orders with them, you file with your Credit Card Companies and or PayPal while there's a slim chance of getting your money back!! So irresponsible and disappointing.

I just got an email response from one of their customer service reps who I reached out to directly after weeks of trying other methods.

Here's what she sent me, but I'm not sure how much faith I have:

Very sorry for delay, we have a new company coming in and they will be filling all vinyl orders

The transition has taken longer then everyone expected..There is a very happy ending

Hope what @crasher was told is true. That would be good for those with outstanding orders and maybe for the rest of us if a new company puts its best foot forward and becomes a reliable vinyl source.

I have contacted them for weeks now all i get is back up answer and auto reply emails I have preordered 8 albums release date July 27th and nothing I have filed a case thru paypal against them I have noticed that you cant place an order either so I take it they have shut down! I will get my money back thankfully have a protection plan. Credit card people need to go to their bank and file a claim as well doesn't sound like they are coming back i have been trying for over 2 straight weeks to get in touch with them and only automated replies email and answering machine voice recording