What's up with Soundstage Direct?

Wow what's up with SSD I can't get them to return emails, phone calls. Must of sent them 5 emails, call every day dooring there business hours and just get there service message. Can't leave a message. I am trying to cancel 2 pre orders so I can get the money back anyone else having the same thing. I really liked buying from them. Free delivery,  20%off deals. HELP

Same deal with me no response from them, can't get in touch with them. No return emails and no phone service all you get is the recorded message

Thanks @manleylabs for being the one equipment manufacturer willing to step up and say something.

+1 Thank you Manley Labs

Happy to report that I was refunded the full amount of my purchase after contesting the charge with my bank. And it was a big chunk of change because I had sprung for a VPI tonearm upgrade. kudos to this thread and others like it - it can only help to let people share their experiences and make them public and accessible to investigators too. So I hope that affected customers keep posting here. Hopefully at some point we'll get an idea of what exactly is going on with this once reliable company.