Seller is responsible to get item to you, intact. yes? or no?

The Uniform Commercial Code (law) defines title passage and liability as follows:

"The term, FOB Shipping Point, indicates that the sale occurred at the shipping point—at the seller’s shipping dock. FOB Destination indicates that the sale will occur when it arrives at the destination—at the buyer’s receiving dock."

It depends entirely upon the terms of the contract negotiated and agreed upon between the parties.

It’s just that simple - nothing else matters.  Most definitely... not your opinion!

Now this sort of argument was far more common in the past. In fact I would say 15 years ago ALL sellers lined up saying the onus in the buyer. But now, with the influence of PayPal, nearly everyone agree the seller is holding the bag until a good delivery to the buyer. Some holdouts for the old ideas have shown up to state their opinion.For folks making the claim they put it on the buyer. I do suggest making sure you HAVE THAT IN WRITING, and state it in your ads. I am sure plenty of folks will walk right on by....

Am I the only one who had an audio package delivered to me crushed, not in the original shipping box and with 3 styrofoam peanuts to protect it?? Folks, my complaint is with seller who did not pack an item correctly, knew it and did not care. Not talking about surviving a 10 ft drop. Yeah there are terrible buyers who complain and back out of deals AND yes one should have agreements in place but the whole buying and selling process falls apart when someone throws audio gear in boxes at breakneck speed to maximize profits.

Sellers should always make sure to get full insurance coverage of items they ship out in case of damage in transit to the buyer, don’t skimp on insurance even if you’ve never had anything go wrong. Always pack as if you believe the package will be treated poorly in transit as well. I believe it may cost more to get packages marked as fragile, but that’s worth it as well.

If you can remember, try to ask for pictures of the packaging or new pictures of the item prior to packaging as pictures may be old. As a seller you should always try to take pictures of the packaging, and the item just prior to sealing the package so you have a documented record of what you are sending out and the condition everything is in. Digital photos will have a date and time stamped into their digital signature/properties as well, so that’s good evidence (sure it can be manipulated but the more evidence the better).

Now I cannot say this is the same with UPS or Fed-Ex (I’m sure it is as I’ve had to sign for packages delivered by each of them before), but with the USPS insurance only covers everything up until the item is left at the buyer’s residence/destination. That means if a package is left there but winds up being stolen from the doorstep or stairs or whatnot, or if it’s left at the wrong residence but marked as yours, insurance does not cover that. Sellers should make sure to get signature confirmation; with signature confirmation you have added insurance and a documented record of the person that signed for the package. It assures the buyer will (most likely) receive the package, and the seller gets a bit of extra insurance that a scam cannot be pulled in saying the package never arrived or something similar. It’s only three extra dollars at my post office, so it’s worth the money unless you’re sending out something disposable to you at $30 or less and you are low on cash at the time.
Oh and as a seller always make sure to take a picture of the postal receipt and if you want some extra insurance as a buyer, ask for a picture of the postal receipt.