06-19-12: Fplanner2010
John - I totally see their point. Your comment:
"This is a high-end business with cables that cost up to 10 of thousands, I thought theyd do more critical testing and verifying before shipping them out rather than just ohm out for continuity check."
You have no idea at all what was done to these cables, nor probably does Mike, who's a pretty sharp guy. His points are all totally valid and if you choose to make this a reason for not using SR cables, that's of course your right, but in this case, it seems like it is also your loss.
Nobody is perfect and the fact that both you and the prior owner(s) were happy for 6 years pretty much kills your argument. Nobody was "cheated" here - you got the performance you paid for on the secondhand market. The fact you wouldn't spend only $50. to have the cable "repaired" also speaks volumes. Sorry - I side with them.
Fplanner2010 (System | Threads | Answers | This Thread)
I TOTALLY agree. We are human so the BEST QC will not catch all the problems. I had a bad XLR IC connector and PC with a short that trip the circuit breaker once plug into the wall outlet. Both from different excellent manufacturers and bought new so repaired under warranty.
I can understand why most manufacturers only honer warranty for orig owner. Who knows how many prior owners and how it was used. If both + and - are NEVER soldered, how did it worked consistently for 6+ years?
IMO, it's a bargain if they're willing to fix it for $50. Nasaman, I guess you got what you paid for.