2. amps-preamps
  3. 1354037428

upscale audio is this legal?

Maybe I'm wrong but wanted to get the communities thoughts. A good friend of mine bought a Cary amp from upscale audio it was supposed to be a v12 i. That was a year and a half ago recently he was going to sell it and was looking at the receipt from them and the serial numbers dont match at all!! totally different amp not even a i series. well he called them and they told him there was nothing they would do. I have never checked the serial number on anything I have bought but will from now on.My friend assumed he was getting what he paid for but did not! You would think they knew somewhere along the line they sold him the wrong amp . anyway whats your thoughts.
52tiger
valinar
377 posts
 
It seems to me that Kevin Deal is a pretty straight up guy for stepping into the lion's den of this thread and giving a clear and thorough response. That, along with looking at his perfect feedback, leaves me with the thought that the matter is between the original poster and Mr. Deal, not an appropriate subject for this forum. BTW, I do not know Kevin, nor am I out to take sides. Just trying to look at this in a sensible manner.
mabonn
164 posts
 
I have had a positive experience dealing with Kevin. I made a purchase transaction long distance, by phone. He was very straight forward with me over the phone, answered all my questions, I gave him my credit card number, and the product arrived on my doorstep a couple of days later. Stand up guy, of high integrity.
bighead63
53 posts
 
Sorry but the buyer is at fault. You want to come back over a year and a half later??? So the burger I ate last year at McDonalds was terrible so I'm going to go demand a refund now??

I have tubes from Upscale and they are great. Tubes from other places not so much. I would trust Upscale and that if a mistake was made it should have been looked at right away when you got the unit not years after.

Lame, go troll somewhere else.
snofun3
599 posts
 
Methinks 52tiger is a slimeball.
wrm57
629 posts
 
I've bought dozens of tubes from Upscale over the years, some very expensive, and every transaction has been excellent. I trust this dealer. I don't trust many.
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