"this is the product Ohm puts out"


Have any of you guys/gals gotten a very poorly veneered pr. of Ohms? The veneer kinda looks like plastic with a residue left from wiping them off. That's the only way I know to describe it. Where the veneer comes together on the back of the speaker looks like a trainee or myself did this pair. I won't go into what the grills did to the veneer in transit I guess.
Looking at them again and I have to think these are a demo pair. You guys tell me the condition of your speakers when you got your Ohms.
Thanks
harley52
As the originator of the "Ohm Micro Walsh Talls Who's Actually Heard 'Em" thread a million posts ago, I thought I might chime in on this topic, even though I have moved on to other speakers.

I have no doubt that JS is a good guy. He was very generous with his time and attention on the phone with me while I had my MWT's and then my 100's. Ultimately the "pseudo omni" presentation was't what I wanted but I spent some very enjoyable time with my Ohms while I had them.

Both my MWT's and 100''s were gloss black. I'd call their finish "serviceable." That is to say, no major flaws but if you looked at them closely there may have been a tiny bubble or two in the painted finish. Perhaps the woodgrain is sharper looking but I was going for an inconspicuous, neutral look that had maximum "WAF." When they updated the design and rounded the corners (and the "hat" over the driver can) the speakers took on a more contemporary look, IMHO.

Some speaker manufacturers are all about exotic materials and tweaks (e.g., a new kind of internal wiring or crossover component or cabinet material is lauded as "groundbreaking" and yielding essential benefits. Or else, you need to use this kind of tube amp or that kind of speaker cable to get the most out of the speaker.

This kind of esoteric "tweakiness" is not the Ohm "ethos." John S regularly recommends, for example, NAD electronics to his customers. And if you open up the speakers and remove the cans (which I did at one point to try a driver replacement) what you see inside is some pedestrian looking fiber fill and plastic covered speaker wire, and a plastic jack that connects the driver to that wire. Hardly the stuff of Magico or YG (not that I could ever afford to own either of those). And who knows what the driver components in that can actually look like (not that it necessarily matters).

So what you're paying for is the Ohm sound, if you love it. And value wise, I think that they're a good proposition for the sound you get. But heirloom cabinetry is not part of the proposition.
I got an e-mail this morning that they will have UPS pick up the speakers and they have shipped another pr. to me.

JS, said in an e-mail that he was on vaca this week so Jay would take care of me. Which Jay did. I just hope all goes well this time. John did mention in his e-mail that he'd never had this happen before but, when he gets back he's going to get with QC and Production about it. So that's what I know up to this point.

I'll keep all informed as to what transpires with the new pair.
I'm not surprised that JS responded in this fashion. As I and others have said, he's a good guy.
With the money many invest in this stuff these days, and with the level of competition out there, customer service IS the big difference maker IMHO. JS gets that and always seems willing to do what it takes to make things right. That and a good, unique product is probably why he has been able to remain in business for so many years.
I have had multiple pairs of Ohms including Walsh 2-100S3s playing in front of me now.when I upgraded the cans I was not initially happy. John was willing to make me custom cans to address my issues AND ship them free to Hawaii. I ultimately kept the initial cans and changed amps to a more modern unit which worked better for my ears. That is real customer service which stood out to me even for this high end business. Give him a chance to fix this. BTW the speakers Sound better than they look IMHO.