Actually, I just bought a new NightHawk router for that reason plus a few others. It could be a signal strength problem, I will check that tomorrow.
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The repeater is an interesting idea, the others I have already tried. I got a new router, recommended by Roon to solve this problem. It was better, yes, but didn't solve it. The ComCast modem was installed in Bridge mode, so that wireless part is not operational. I'll check signal strength tonight.
mahler123 - I am glad I am not the only one. I have suspected for some time now that this problem is indemic to BlueSound Vault2's and Node2's. Well, we can only hope that they will fix it. Frankly, this is such a major problem, I wish I didn't buy the stuff and bought something else instead. Dang, my analog LP's are faster to get into play than this stuff.
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@bubba12 & big_greg - tell us about your system - is it wireless, hardwire LAN? what router are you using? What is your signal strength if you are wireless? Are yo on a Windows 10 Box, Apple, or Lynx?
I just noticed that a new upgrade is available as of today for the Node2. I'll install that and let you all know the results.
I have filed help tickets about this matter before and BS has been pretty quick on answering. They were pretty slow on responses over the holidays, though.
I hate to say this but my old Logitech Squeezebox, which has to be at least 8 to 10 years old, never has a problem. It is on the network every single time and never loses its connection to the wireless router. It does simply stop playing every now and then, as if someone pushed the pause button, but it never loses the network.
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I finally got the Bluesound app to find the missing Node, did a upgrade, rebooting everything, and for now, it seems to be working.
One thing I did discover, the hard way of course, is after an upgrade one has to do a manual warm reboot of the system via the diagnostics menu. Simply cycling power is not sufficient.
However, my old Logitech Squeezebox Touch fires right up after every power fluctuation, glitch, or whatever. It simply starts playing right where it left off, as if it was an analog FM tuner and that has at least 9 year old wireless technology in it. Gotta love it.
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@Mahler123 - yes, I understand. If I could return all this stuff and get full credit, I'd do it and buy something more robust. But, I am reluctant to take a loss on it and, so far, Bluesound has been responsive and is working on the problem.
The factory reset is a pin you push in the back of the unit - if it doesn't work, I'd say you have a warranty problem.
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the players should be ungrouped before update
Actually, the update should be smart enough to ungroup the players, update them, then regroup what it found originally. To me, this seems like an obvious common sense thing to do. As for my system, the recent 1.6 upgrade made the Nodes disappear from the network again. So, I am doing the reboot, reboot, reboot thing until they reappear. |
I upgraded from Ethernet and I was able to get the system up and running on the third reboot. At least I didn't have to reboot my PC this time.
I believe the catch here is starting Roon on the PC after the reboot and the Node and Vault has logged onto the network. Roon looks for players at boot up but I don't believe it looks for them afterwards. Maybe it does and it just doesn't work on my system.
I normally leaving Roon running in the background all the time so it is easy to log on with my cell phone and control the system from there. The PC is at the other end of the house, so trying to work the system from that is not practical. Next time there is an update, I will close Roon on the PC, do the update, then reboot the Node and Vault, then restart Roon and see it that works the first time.
Clearly, Digital Audio via Computer is still uncharted territory.
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Update - after living with the recent Bluesound and Roon updates, the entire system appears to be far more stable than before.
Of course, now that I posted this, it's a given the entire system will collapse......
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I agree, I would not have purchased the system either. The Bryston or Wyred4Sound are much better systems. although a lot more money. The fact is, I had to buy a system for the cabin and I went with Bryston rather than another Vault 2. I'd sell what I have if I didn't have to take such a loss on it.
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