Problems with Bluesound Vault and PC app finding Node2 that are wireless

I finally got the Bluesound app to find the missing Node, did a upgrade, rebooting everything, and for now, it seems to be working.   

One thing I did discover, the hard way of course, is after an upgrade one has to do a manual warm reboot of the system via the diagnostics menu.   Simply cycling power is not sufficient.  

However, my old Logitech Squeezebox Touch fires right up after every power fluctuation, glitch, or whatever.   It simply starts playing right where it left off, as if it was an analog FM tuner and that has at least 9 year old wireless technology in it.   Gotta love it.

Mine won’t even do factory resets, and I haven’t had a call returned since before XMass.  I am using my Oppo players and Audirvana with my Mac to control my NAS.  I’m done with Bluesound 

@Mahler123 - yes, I understand.   If I could return all this stuff and get full credit, I'd do it and buy something more robust.   But, I am reluctant to take a loss on it and, so far, Bluesound has been responsive and is working on the problem.  

The factory reset is a pin you push in the back of the unit - if it doesn't work, I'd say you have a warranty problem.  

If your PC have windows software download it can be a very big help to the wireless router too.

I have been having issues with my Bluesound App/Nodes for a few months.
Today, Bluesound emailed me and said they replicated the issue and hope to issue an upgrade soon.
I have to say, they have been very patient and vigilant in trying to correct this problem. 
If there is one thing that they should work on, it is in allowing you to contact them. For me, the best way is through the app. Click on Help and then click on Support Request. This sends the logs as well as your request for help. They always got back to me within one day.
@Mahler, 
You have to remove the power cord, then hold down the button and re-insert the power cord. Hold for about 30 seconds until the light changes color.-If I remember correctly.
Bpb