What's up with Soundstage Direct?

I’m suspecting they are out of business. I placed an order for 3 lps  with 25% off on May 17 and have emailed them 4 x , including through PayPal and no response except on June 2, saying they were back ordered. My subsequent emails to cancel have not been answered and I also got some bogus phone message about calling back during business hours during their business hours . I’m afraid it’s calling my credit card company next to dispute. Thank god I didn’t order an expensive turntable!

Yes, very sad.  I had ordered from them many times over a few years and always received everything in good order.  However, my last two orders ($68 & $81 worth of vinyl) from early and mid-June never arrived, and by August I had found that no emails, web forms, or calls were being returned or answered, so I ended up appealing to PayPal and Amazon Pay for refunds for the two orders (I'd paid for them in the two different places).  I was able to get my money back from both and will stick with Music Direct or Amazon unless there is a serious explanation and SoundStage can restore their reputation.

For all that have orders or even thinking of ordering from SSD don’t and go directly to your CC company or file a case on PayPal I did and got my money back over 200.00 also filed with the BBB there are tons of complaints filed against them! This place is done, gone and took the money and ran! 

Unanswered emails and phone calls....aaaaalways a bad sign, and one of the most obvious "company is in trouble" clues.   So glad I acted fairly quickly and got my paypal refund.

I am having the same problem. Ordered an album on June 18, 2018 and nothing. They charged my credit card and nothing.  I call and get a message telling me to call back during business hours. I send emails to their customer service and nothing. My next call is to my credit card company. If they are shut down, why are they still sending promo emails and why is their website still active and accepting orders? I really feel bad for anyone who has ordered equipment from them.