I just had my TIVO Dreamsystem upgraded to a 4k unit with all the accompanying mini boxes and new remotes. Having a "small" cable company has its advantages as they sent an installer who is contracted by them who spent two hours here getting everything set up properly for an installation charge of $54.95. Not bad for all of the time and work he did here. No new charges for the hardware upgrades! Works well...like a "dream".
Cable Company Contracts
Probably wrong section to post this, just wanted to share something.
I learned a valuable lesson yesterday dealing with cable companies and their contracts. How many of you have called up and was quoted a price for a bundle only to find when the installer showed up his work order was totally different than what you had agreed to?
Second time this has happened to me. I finally found out why and thought I'd share.
That 800 number you call for service is most likely going to be answered by someone contracted out. They are there to make a sales. I spent 45 minutes this last time going over everything and thought I was walking away with a decent price and no contract, just a 2 year price guarantee. The installer showed up the next day with a work order totally different than what I had agreed to with sales.
Short of the story, never deal with that 800 number on the web page.. Call one of the local stores up and converse with them over prices and bundles, straight up advice from the installer.
I learned a valuable lesson yesterday dealing with cable companies and their contracts. How many of you have called up and was quoted a price for a bundle only to find when the installer showed up his work order was totally different than what you had agreed to?
Second time this has happened to me. I finally found out why and thought I'd share.
That 800 number you call for service is most likely going to be answered by someone contracted out. They are there to make a sales. I spent 45 minutes this last time going over everything and thought I was walking away with a decent price and no contract, just a 2 year price guarantee. The installer showed up the next day with a work order totally different than what I had agreed to with sales.
Short of the story, never deal with that 800 number on the web page.. Call one of the local stores up and converse with them over prices and bundles, straight up advice from the installer.
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- 17 posts total
- 17 posts total