I have found that if you threaten to cancel tv service (I've done this with catv and directv in the past) they will generally give you a discount. My go to line is something like "let me get this straight; you'd rather receive zero than "X" amount?" I have internet now for $14.99 a month, like elizabeth. But I think it's just because I'm a "senior citizen." In general, if you're firm with them you can usually get your way. After all, the infrastructure is already there so the installer only has to connect a couple of wires to establish service.
Cable Company Contracts
Probably wrong section to post this, just wanted to share something.
I learned a valuable lesson yesterday dealing with cable companies and their contracts. How many of you have called up and was quoted a price for a bundle only to find when the installer showed up his work order was totally different than what you had agreed to?
Second time this has happened to me. I finally found out why and thought I'd share.
That 800 number you call for service is most likely going to be answered by someone contracted out. They are there to make a sales. I spent 45 minutes this last time going over everything and thought I was walking away with a decent price and no contract, just a 2 year price guarantee. The installer showed up the next day with a work order totally different than what I had agreed to with sales.
Short of the story, never deal with that 800 number on the web page.. Call one of the local stores up and converse with them over prices and bundles, straight up advice from the installer.
I learned a valuable lesson yesterday dealing with cable companies and their contracts. How many of you have called up and was quoted a price for a bundle only to find when the installer showed up his work order was totally different than what you had agreed to?
Second time this has happened to me. I finally found out why and thought I'd share.
That 800 number you call for service is most likely going to be answered by someone contracted out. They are there to make a sales. I spent 45 minutes this last time going over everything and thought I was walking away with a decent price and no contract, just a 2 year price guarantee. The installer showed up the next day with a work order totally different than what I had agreed to with sales.
Short of the story, never deal with that 800 number on the web page.. Call one of the local stores up and converse with them over prices and bundles, straight up advice from the installer.
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- 17 posts total
- 17 posts total