I did a dealer search for a short radius around my zip code(not in a metro area) and was surprised how overdistributed Mac is, even into some very small retailers of scant significance to the market. I would venture to say that Mac might have the largest dealer network in high end audio. Mac goes as far as to award dealers with several levels of status, probably based upon stocking levels and volume. Their warranty policy is obviously crafted to minimize competition among dealers & probably violates interstate commerce rules as well as consumer protection regulations.
Anyone have problems w/McIntosh warranty
I live in the middle of no where/ mid-west USA,no local dealers within 100s of miles from me.I bought a NEW McIntosh amp from dealer and had it shipped to me.The dealer first asked me to verify that I had no local dealer and told me over the phone that all paperwork would be in the crate, to send in the warranty info supplied which I did..McIntosh informed me via a letter that because it was purchased over the phone and shipped to me the warranty is invalid/void..Im posting half in protest to their policies and the other half to warn potential buyers..Last time I buy McIntosh!!!!
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- 46 posts total
- 46 posts total