Anyone have problems w/McIntosh warranty

I would first call the dealer and get their story on the matter. Second, I would call Mcintosh and try to work this out. Third, you may never need the warranty, but it is a nice piece of mind. Most of all, why bash Mcintosh for your lack of preparedness? A call before purchasing over the phone was in order. Mac is doing what a good manufacturer should, they are protecting everybody in the chain. Mac is good stuff and the customer support is top notch.

I don't think your going to find many folks here or anywhere that will bash Mcintosh for the warranty or customer service. A follow up and retraction my be in order. Best of luck.

Dev,

This policy is the same for many manufacturers. It is nothing new and Mcintosh is backing it's writen word. There are no "red flags" going up. Mac dealers are well aware of what they are doing. Why would you write to the president of Mcintosh instead of offering the advice to call the dealer first. This is typical lack of accountablity of the American public, its always someones elses fault and someone is always wanting to "take it to the top" to get a resolution. He needs to accept responsibility for his mistake, quite pinning on forums like this and solve the issue with Mac and the dealer. People like you need to quite egging people like this on. This forum should be utilized as a last resort, not as a way to take a jab at a reputable manufacturer such as Mcintosh, for honoring what is clearly written on it's web site. This guy could have made a call or atleast looked at the website and made an informed decision. Now Mac must bear the brunt and be made to look like they are the bad guys. If you want to make cast dispersions and make accusitory statements, then why not stand up against the big 3 auto makers, no that is a load of s**t.

Nicely written Big5! Mac is not protecting their dealers per say, they are protecting themselves and their consumers. You can a buy a Mac piece out of state as long as you pay for it over the counter or have it installed. I think people here are not reading the posts fully or are only reading what they want to see. We all love to see people and companies stumble. Especially Mac, they have been around for a long time and are the envy of many other companies and the target of many audiophiles for whatever reason..................? As they say, "Ignoranace is no excuse".

Dev,

No, I have no affiliation with the dealer in question. I don't even know who we are talking about. But I do know the manufacturer and feel they are reputable and trust worthy. I don't like it when someone casts a sidelong glance at a company based on untrue information. As stated above, Mcintosh's policy states that a buyer must pay for the product at the retailer. If the dealer mislead whether intentionally or by accident, it is not Mcintosh's fault. Would it be pretty darn cool if Mac stepped up and made things right? Yeh, you bet. But taking your beef to a forum such as this and making the statement that you are through with a company based on this issue is being shortsighted and irrational.

Stubby,

No, no springs broken here. Just protecting a company that has treated me right. I would hope you would do the same, it's called loyalty. I know, I know, what a thing to say in this day and age.

As for the big 3, I felt that efforts to get a company to do what is right might be better directed toward them and the umpteen billion, with a "B" dollars that we Americans are gonna fork up to "bail them out" Yet again. *SIGH*. My bad for staying up on current events. I guess this is not the thread to do that with. My apologies.