What's up with Soundstage Direct?

I will find out whats going on soon thru paypal they investigate and make things right, I got some kind of automated reply that delays are from release dates mine was supposed to be july 27th that was last release date and this is really crazy due to only hearing great things about SSD we will see!

They owe me the majority of a 100$ order and are unreachable by phone and by email for weeks now I’ve recieved 1 out of my 4 records on my order and now it’s been like 3 months and it’s like they packed up shop or something- I want my records or a refund or even a response for that matter!           - Greg Griffin
                    Albany area/ upstate 
                          (518)419-8306
 benfranklin18029@gmail.com

Last week I contacted my credit card company about the purchase I had made from SoundStage Direct that had never arrived.  I was pleasantly surprised to see a refund in full from SoundStage Direct into my bank account today.

Add another one to the pile ...  I paid for a new VPI tonearm under the trade-in program about two months ago.  no responses, no nothing.  checking in with the bank now to see if I can find redress.  Fun! 

Btw - VPI is aware of the problem but apparently is just as much in the dark about the situation as everyone else.