What's up with Soundstage Direct?


They have been my go to source for new music for years. In the past 8 months, orders have been very slow. E-mails and calls are very sketchy. Anyone else have thoughts here?

slaw
They owe me the majority of a 100$ order and are unreachable by phone and by email for weeks now I’ve recieved 1 out of my 4 records on my order and now it’s been like 3 months and it’s like they packed up shop or something- I want my records or a refund or even a response for that matter!           - Greg Griffin
                    Albany area/ upstate 
                          (518)419-8306
 benfranklin18029@gmail.com
Last week I contacted my credit card company about the purchase I had made from SoundStage Direct that had never arrived.  I was pleasantly surprised to see a refund in full from SoundStage Direct into my bank account today.
Add another one to the pile ...  I paid for a new VPI tonearm under the trade-in program about two months ago.  no responses, no nothing.  checking in with the bank now to see if I can find redress.  Fun! 

Btw - VPI is aware of the problem but apparently is just as much in the dark about the situation as everyone else.  
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To all those that have been ripped off get in touch with Paypal and your credit card companies,  file a case against SSD this place is done they have yet to respond to me or paypa and l there are many others in the same boat!  also file a case with the BBB and let SSD feel the pressure of the people taking action against those that decided to take our money and disappear!