nycjlee,
Regarding the China issue, it is true that China still makes some shoddy products. But, as has been noted, this is changing. And they are making great advances in developing and producing many high tech products in emerging industries. This is underreported, especially in the area of robotics. China also manufactures some very high quality audio products. While some audio companies may not want their products associated with "Made in China" the fact is that many do have their products manufactured in China and are not afraid to say so on their products. IMO, it is worse to mislead customers than to admit "Made in China". The stigma attached to all products that are manufactured in China no longer applies, although some US companies would understandably like to see it stick for a while longer, I imagine.
You stated, "I think the issue is about corporate honestly ... I’m however concerned about how you were treated by Hegel’s corporate [sic]. That is just not acceptable." This is exactly the point I am making. Aside from the China issue, this is essentially an issue concerning corporate culture, IMO. There are a couple of Norwegian companies -- Hegel included -- that are known in the business to have a poor corporate culture. This came to me during a conversation about Hegel and Scandinavian audio companies in general, via the CEO of one of the largest audio companies in Singapore, with which I have a good relationship. Certain things are known on the "inside" that are kept from wider public view.
Personally, no matter how good the sound, I prefer to deal with competing companies that produce great sounding products and that have a reputation for good corporate culture. This can make a big difference in many ways including customer service, problems that may arise, upgrading, etc. The examples in my earlier post -- Atma-Sphere, Audio Horizons, Raidho (Scandinavian), Shunyata, Synergistic Research and PS Audio -- are companies I have dealt with in the past that have the highest integrity and never have disappointed in any way. These are the kinds of audio companies I will always choose to do business with -- while always shying away from the "weak sisters". There is no need to choose a "weak sister" when there are so many "strong sisters" out there.