HEGEL - Is it really made in Norway ?

sabai,
Thank you for explaining, I understand why your upset.  It is a shame that the company refused to do the right thing, to me the difference between good an bad customer service is a big deal.  I wish all companies operated under the Odyssey and Bryston models.      

OBVIOUSLY , if they just stick NORWAY on back they ARE trying to sucker you . 

I assume that none of you that are so preoccupied about the country of manufacture have equipment, TVs, computers, or cell phones made in China...

Dave

jetter,

You're welcome. I feel the same way you do. Without good customer service where do we stand in high end audio? There are a lot of top companies who give exemplary service, and I have mentioned a few that I particularly like. Once you have done some due diligence it is easy to avoid companies that have a poor reputation.

schubert,

Yes, this is simply misleading.

Don’t buy US, buy Twin Cities .

Atma-Sphere                + World famous Needle Doctor . .
Van Alstine
Bel Canto
Magnepan
ARC
Anti-cables
Schitt
All firms are "Minnesota Nice " ! So nice rumor has it Canada might ask us to join .